Website details

At Alpha Virginis SRL we care a great deal about our visitors & customers’ privacy and the trust that you put in us when sharing your personal information. This Privacy Policy outlines our practices on data collection so that you are confident your personal information is secure and free from abuse and misuse. By visiting cluster-srl.com , you accept and consent to the practices described in this Privacy Policy.

What personal information does Gem&Partners s.p.a. collect about its users?

We use the information that you provide to us in order to constantly improve your experience with us on cluster-srl.com. We also use your information to handle orders, deliver products and services, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us. We also use this information to improve our platform, prevent or detect fraud or abuses of our website.

Here are the types of information we collect from you:

  • Information You Give Us: We receive and store any information you enter on our website or give us in any other way. We use the information that you provide for such purposes as responding to your requests, communicating with you and improving your website experience. You provide such information when you search, participate in a contest or questionnaire, communicate with customer service or sign-up for a newsletter. As a result of those actions, you might supply us with information such as: your name; address and phone number; credit card information; people to whom purchases have been shipped (including addresses and phone numbers).
  • Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies” and we obtain certain types of information when your Web browser accesses  cluster-srl.com . We would like to make you aware that tools do exist to allow you to browse websites anonymously, however, this will mean that we will be unable to provide you with a more customised experience. Examples of the information we collect and analyse include: the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version; operating system and platform; purchase history, which we sometimes aggregate with similar information from other customers to create marketing campaigns; the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); cookie number; products you viewed or searched for. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
  • E-mail Communications: To help us make e-mails more useful and interesting, it is our practice to receive a confirmation when you open e-mail from cluster-srl.com if your computer supports such capabilities.

Does Alpha Virginis SRL share the information that we receive through our website?

We absolutely hate receiving spam e-mail and would never want to inflict this on anyone especially our customers. As a result we will never sell your personal information to any third parties.

We do, however, have certain Third Party Service Providers who perform important business functions on our behalf. These may include: processing credit card transactions, fulfilling orders and delivering packages. They have access to personal data needed to carry out their functions, but they may not use it for other purposes. We require that all our Third Party Service Providers process personal information in accordance with this Privacy Policy.

With your consent, other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.

How secure Is your information?

We protect the security of your transaction information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. It is important for you to protect against unauthorised access to any passwords you have with us and we recommend that you do not submit sensitive financial information on shared or public computers.

What is your policy concerning children using cluster-srl.com ?

Alpha Virginis SRL does not sell products for purchase by children. We sell children’s products for purchase by adults. If you are under 18, you may use cluster-srl.com functions only with the involvement of a parent or guardian.

Additionally, we will never knowingly collect information from children under of the age of 13 in accordance with the Childrens’ Online Privacy Protection Act. If it comes to our attention that a customer under the age of 13 has provided Personal Information to us, we will remove all such information from our files. However, we may still maintain a record of that person’s name and address in a do not register file in order to avoid a subsequent registration.

How do I remove myself from your mailing lists?

At the bottom of every e-mail that we send out is an unsubscribe link. You can opt out by clicking this link or logging onto our website and sending us an e-mail using the form on the Contact Us page. However, we may still maintain a copy of your personal information in an inactive customer file for our own internal reference.

Conditions of use, notices, and revisions

If you choose to visit cluster-srl.com , your visit and any dispute over privacy is subject to this Privacy Policy. If you have any concern about privacy at cluster-srl.com , please e-mail us a thorough description and we will try to resolve the issue for you.

We may e-mail periodic reminders of our Privacy Policy unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

How do we use cookies on this board?

We use files known as cookies on cluster-srl.com to improve its performance and to enhance your user experience. By using cluster-srl.com you agree that we can place these types of files on your device.

What are cookies?
Cookies are small text files that a website may put on your computer, or mobile device, when you first visit that site or one of its pages.

There are many functions that a cookie can serve. For example, a cookie will help the website, or another website, to recognise your device the next time you visit it. cluster-srl.com uses the term “cookies” in this policy to refer to all files that collect information in this way.

Certain cookies contain personal information – for example, if you click on “remember me” when logging on, a cookie will store your username. Most cookies will not collect information that identifies you, but will instead collect more general information such as how users arrive at and use cluster-srl.com , or a user’s general location.

What sort of cookies does cluster-srl.com use?
Cookies can perform several different functions:

1. Necessary Cookies
Some cookies are essential for the operation of cluster-srl.com . These cookies enable services you have specifically asked for.

2. Performance Cookies
These cookies may collect anonymous information on the pages visited. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective and to determine why some pages are receiving error messages.

3. Functionality Cookies
These cookies remember choices you make to improve your experience.

cluster-srl.com may also allow third parties to serve cookies that fall into any of the categories above. For example, like many sites, we may use Google Analytics to help us monitor our website traffic.

Can a user block cookies?
To find out how to manage which cookies you allow, see your browser’s help section or your mobile device manual – or you can visit one of the sites below, which have detailed information on how to manage, control or delete cookies.

www.aboutcookies.org
www.allaboutcookies.org

Please remember that if you do choose to disable cookies, you may find that certain sections of cluster-srl.com do not work properly.

Cookies on cluster-srl.com from social networking sites
cluster-srl.com may have links to social networking websites (e.g. Facebook, Twitter or YouTube). These websites may also place cookies on your device and cluster-srl.com does not control how they use their cookies, therefore cluster-srl.com suggests you check their website(s) to see how they are using cookies.

GDPR

To comply with the EU GDPR (2018) you need to be made aware of the following.

In addition to the above cluster-srl.com will also store all of the IP address that you use to post with. Depending on your preferences cluster-srl.com may send you emails to the email address that you used when you subscribed or you have subsequently changed but you are able to change these preferences at any time should you wish to stop receiving them.

The personal details that you gave us when you signed up will be used solely for the purposes of cluster-srl.com website functionality. They will not be used for anything else and neither will they be passed on to any third party without your explicit consent.

The only other information about you is that which you decide to post in the fora, whereupon it is considered to be “publicly available” as it will have been indexed by search engines as well as on-line archive sites.